First: Why faild to receive the item?
1.Tracking information is unavailable
2.We shipped out the item, but you did not receive it---- Shipping information is incomplete
2.We shipped out the item, but you did not receive it ---- The item is held at the customs
3.The item is not successfully delivered.
4.The item is shipped back to firesneaker
Second: Item doesn't match
1.Lack of functions
2.Sizes not as described
3.Colors not as described
Third: Order Cancellation
1.Cancel order for customer made items
2.Cancel order for Non-customer made items
E-MAIL : firesneaker2015@hotmail.com